Annual report on assuring quality at the Economic Commission for Africa: achievements, challenges and lessons learned

Abstract

The present report examines the function of quality assurance at the Economic Commission for Africa (ECA) in 2015, focusing on the results achieved,challenges encountered, lessons learned and future prospects, including anticipated risks. ECA made impressive strides in 2015 in strengthening its quality assurance function, particularly as it rolled out the Operational Quality Policy and Plan 2014-2017.